Squarespace FAQ

We understand there are many questions when you get a new website for your small business design and built by experts.

Here are the main questions we get about Squarespace and developing a new website. If we’ve missed anything, please contact us and we’ll answer it asap, or jump on our chat below and we can answer too

Our most common Squarespace and Squarely FAQs

  • We have been using Squarespace since 2007 to help small businesses create easy to manage websites. We have created 100’s and 100’s of site for our clients, and have the reviews and awards to show for it. We are exclusive Squarespace Circle members, and have also won numerous design awards for our web design, design and branding expertise.

  • In short there are 5 main reasons:

    1. Our Google Reviews are testimony to the level of work and customer service we offer

    2. We offer a 12 month website Warranty and 100% money-back guarantee if you’re not happy with the end results. (No-one to date has needed to take this up)

    3. We give you clear and concise steps, costing and timings to deliver a project for you

    4. We are easy to contact, and communicate with. Just tell us your preferred method.

    5. We know business. We know brand. We know Squarespace. We get to know you and your business and we put it all together.

  • Yes we do! We stand by the quality of our work and offer a 100% money back satisfaction on our work, and we also offer a 12-month warranty on all websites.

    See more on our guarantee and warranty

  • Yes indeed! - We are experts at SEO for Squarespace websites, and use best practices to help your site get ranked. We undertake comprehensive keyword research, and set your site up from the start with SEO in mind. Check out our SEO packages.

  • Right now, we are located in Melbourne, Australia. We actually were born and built while living in Sicily, Italy. We work with clients all across the world via Zoom to deliver award-winning sites. With a clear process, and communication channel it doesn’t matter if you’re located 2km down the road or 20,000kms on the otherside of the world we’ll work with you to deliver an incredible outcome for your business.

  • Using a Squarespace web design expert will save you time and stress in the short-term, and deliver a website that offers tremendous value to your business in the long-run.

    You can build a basic website yourself, however if you want it to be professional, and be an asset that can generate sales, engage your visitors and ultimately grow your business, using a web design expert for your small business is essential

    Squarely has over 25 years of design and branding experience, over 20 years of web design experience and over 10 years of Squarespace experience.

  • Yes, included in every project, we offer a 45-minute Zoom call to handover the site to you. We train you on how to manage your sites pages, store, galleries, blog and any other features we produce for you.

  • Yes, we can do adhoc changes to your site as needed, or we have some great maintenance support packages to choose from.

  • Depending on the complexity and scale of your Squarespace website, we estimate between 3-4 weeks. For most small holding pages we can get something up within 4-5 working days, where small to medium-sized Squarespace websites can take up to 3-4 weeks. This is dependent on the supply of content, approval process, testing and finetuning the website design and development ahead of launch.

  • The cost of a small business website all depends on the size and complexity of your website and what you need. A simple Squarespace templated website can cost as little as $500–$1000 for a single holding page, while larger more complex, customised Squarespace websites may cost upwards of $3000.

  • What sets us apart from other web designers and web design agencies is we started off as Branding and Graphic Design Experts. For nearly 20 years we ran a Melbourne Design Digital Agency Lemonade. So our roots are firmly set in Branding. So we can help you with your logo, company brand and all you corporate stationery, signage and collateral if you need. We're your one stop shop expert small business branding and website design.

  • Yes, you should. As we'll be creating a shiny new website for your small website, it is a great time to revitalise and freshen up your business. In the one project Squarely can look at your brand, creating a new look and feel which can be applied to not only your Squarespace website, but across your small business.

    Squarely will then create a simple but effective set of Brad guidelines for you to use internally and externally to maintain your new brands consistency and look.

  • 100% we do. We cater for a wide range of clients, and client needs when it comes to building a website for their small business. Check out our Prices and Packages page.

  • We love Squarespace? It's the only website design and development platform we use and recommend. Squarespace is a fantastic, easy-to-use platform for those wanting to quickly and affordably start their website without the fuss over servers, security and expensive development costs.

    Squarespace is a fully hosted platform meaning Squarely get to focus on the design and development of your website, which results in quicker turnaround times and lower cost to you when compared to other custom larger web development. Branding and image is crucial online. As they say "You don't get a second chance at first impressions" An engaging, intuitive and stylish Squarespace website needs to be attractive to your visitors and potential customers. Whether you're a health & wellness guru, dentist, tradie, cafe, or a photographer Squarespace is the web design platform for your small business.

    Squarespace enables mobile and desktop design, intuitive functionality and an easy to use content management system for keeping your site updated. So many reasons, however the main reasons are:

    › Squarespace is easy to use once set up properly

    › Squarespace is great for your business SEO when set up

    › Squarespace works seamlessly across all your mobile devices

    › You need to keep engaged with your customers, and make it easy for them to contact you.

    › Your website is a reflect of your brand, your service/product and effectively an online brochure in what you do

    › When designed and set up properly by professionals your website is a valuable asset to grow your business.

  • A good Squarespace website is one that achieves the goals for what your small business has pre-defined. If you have an online eCommerce store a key KPI would be sales. Other main criteria that makes a good Squarespace website includes things like ease of use, a fast load time, attractive design, mobile responsive, and how it ranks on Google. This is why using a Squarespace web design expert like Squarely is key to your small business success.

  • The Australian Bureau of Statistics (ABS) ran astudy in 2016 and found that more than half of businesses in Australia still don't have a website. Among micro business, with 4 staff or less, 63% didn't have a website, and decreased to 41.9% for small businesses with 5–19 staff members. Are you one of these stats?

  • Squarespace is a website building platform that allows users to create and manage professional websites without any coding knowledge.

  • Squarespace offers different pricing plans starting at $16 per month for a personal website and going up to $52 per month for advanced e=commerce features. They also offer discounted annual plans.

  • Yes, you can use your own domain with Squarespace. You can either purchase a domain directly through Squarespace or connect an existing domain to your Squarespace site.

  • Yes, Squarespace automatically optimizes your website for mobile devices, ensuring a seamless experience for your visitors on smartphones and tablets.

  • Yes, Squarespace has built-in e-commerce features that allow you to create and manage an online store. You can sell products, accept payments, manage inventory, and more.

  • Yes, Squarespace offers a wide range of customizable templates that you can modify to suit your brand and style. You can customize the layout, colors, fonts, and more.

  • Squarespace provides several SEO features, including customizable page titles, meta descriptions, and URL structures. It also generates sitemaps and automatically includes basic SEO best practices.

  • Yes, Squarespace integrates with various third-party services such as Google Analytics, Mailchimp, PayPal, and more. You can extend the functionality of your website by connecting these tools.

  • Yes, Squarespace offers built-in website analytics that provide insights into your site's performance, including traffic sources, popular content, and visitor behavior.

  • Absolutely, Squarespace has a blogging feature that allows you to create and manage a blog on your website. You can publish posts, organize them into categories, and enable commenting.

  • Yes, Squarespace offers customer support via email, live chat, and extensive help documentation. They also have a community forum where you can seek assistance and connect with other users. Squarely also offers paid support services, and has a 12-month Website Warranty with every site built

  • Yes, Squarespace allows you to switch templates at any time without losing your content. However, some template-specific features (7.0) may not be compatible with other templates.

  • Yes, all Squarespace websites come with free SSL certificates, ensuring that your site is secure and encrypted.

  • Yes, Squarespace supports the sale of digital products, such as e-books, music, or videos. You can offer digital downloads to your customers and manage the delivery process.

  • Yes, Squarespace has built-in features for creating password-protected pages or setting up a members-only area for exclusive content or restricted access.

  • Yes, Squarespace provides a Form Block that allows you to easily add contact forms to your website. You can customize the fields and receive form submissions via email.

  • Absolutely, Squarespace allows you to embed videos from platforms like YouTube, Vimeo, or Wistia. You can also upload videos directly to your site.

  • Yes, Squarespace has built-in support for creating multilingual websites. You can create different versions of your site in multiple languages and provide language switchers for visitors.

  • Yes, Squarespace provides basic email marketing features, including the ability to collect email addresses, create newsletters, and send email campaigns to your subscribers.

  • Yes, Squarespace offers features for selling services or accepting bookings. You can create service listings, set availability, and allow customers to schedule appointments or make reservations.

Have any questions we can help you with?